Support Beyond the Sale
Innovative Systems offers training and marketing materials to assist your company in promoting your new services. This information is provided for the use of Innovative Systems’ clients, and can be reproduced for your internal training and marketing needs. Information provided here is free of charge and is intended for you to use as a base for creating your own customized materials.
You will find information and materials available for the following services:
- Automated Call Distribution – ACD – HTML5 Call Manager User Guide
- Automated Configuration – ACS – Supported Devices
- Auto Attendant User Guide – PDF – Publisher File
- On Demand Conferencing User Guide-PDF – Publisher File
- HTML5 Web Service Banner Customization Instructions
- MLTS E-911 Notify Service-PDF – Word Document
- Notify Plus User Guide-PDF – Publisher File – Twilio SMS Support
- Originating Call Manager (OCM) User Guide – PDF – Publisher File
- Single Number UCM User Guide – PDF – Publisher File
- Terminating Call Manager Call Screening – TCM – Phone User Guide PDF – Publisher File
- Terminating Call Manager Call Screening – TCM – Web/Mobile User Guide PDF – Publisher File
- Unified Messaging
Innovative Systems marketing and training materials and instructional videos are developed using default system settings or suggested settings. Your actual service settings may vary depending on your company’s deployment of the service. Therefore, you are strongly encouraged to compare the materials to your system and make appropriate adjustments as necessary.