A fully-integrated Billing and Operations platform with a comprehensive suite of tools for your Sales, CSRs, Technicians, and Management teams. From construction management and planning to network turn-up and support, we help you keep your customers connected to the world.
Next Generation Billing
Gone are the days of being saddled with a patchwork of archaic manual processes, clunky software, and glitchy integrations. The eLation Billing module manages the day-to-day interactions of your CSRs, Technicians, Sales, and Management teams providing one source of truth for everything you need to know about the customer.
With automated Customer Record Keeping, Accounts Receivable, Service Orders, Pricing, and robust Billing, you will never look back.
No more fragmented reporting and ballooning costs due to managing multiple vendor point solutions. Your team will love eLation Financials with its tightly integrated General Ledger, Banking, Sales, Purchasing, Accounts Payable, Inventory, Work Order, Asset Management, Payroll, HR and Company Stock workflows.
The best part about it, your teams can focus on what they were hired to do — keeping your business running smoothly.
GIS-Based Mapping and Staking
Recalibrating plans on paper maps are a thing of the past. The eLation Mapping tool enables you to accurately chart your network to optimize for cost, materials, shared lines, and accuracy. With our simple and modern user interface you can build out your plan and see how costs change real-time based on where you choose to lay cable.
This enables you to build the best network design, in the most cost-efficient manner, so you can grow your business as seamlessly as possible. The best part, once you’ve finalized your design, you can import directly to eLation Billing so customer addresses populate automatically.
With automated provisioning in eLation, you don’t need to hire a team of technical experts to manage customers on your growing network. Using the rules that you set upfront, CSRs, Field Techs, or other staff members can automatically provision your devices based on the parameters for each network element with just the click of a button. Fully customized to your businesses specifications.
This means no more swivel chair data entry from your staff, and no more micromanaging customer upgrades for your technical teams, so they can focus on optimizing your network for the future. From the central office to the home, we have you covered.
Integration provides ease of use, operational efficiency, and long-term savings.
Innovative Systems has refined the conversion process over the last 20 years. We strive to support you and your team and ensure your conversion is as seamless as possible as you migrate to our Enterprise System.
“We had many meetings and everything was broken down into pieces. They had a really good, structured way of doing it. Changing from multiple [providers] to a single software is not an easy task. I was amazed at how smooth that went.” – eLation Customer
We pride ourselves on our US based support that takes the time to understand your issues. Our customer satisfaction rating is 99.4% and our great team is unmatched.
“The IT help has been fantastic. We really like that we can log them into our system and they can show us where we are making our mistakes and help us fix things. Support has always been really good about communicating. They will be back to us within minutes.” – eLation Customer
Ready to Learn More?
Download the eLation Brochure