Addressing the needs of service providers who demand more efficiency in the field.
With integration across the eLation platform, Relay and Reach provide the most up to date information for your front line employees as well as your technicians in the field.
eLation Relay App
Brings installs and troubles to the client site
Supports Android and Apple devices
Uses GPS coordinates to locate service addresses
Provision requests are sent directly from the app
Tech On The Way notifies customers on arrival times
Locates interface with technicians time sheets
eLation Reach App
Mobile time clock
PO and Bill Approvals
Timesheets
Time off entry and approval
Inventory charge-outs
Easy to navigate dashboard menu
Face ID security option
Conversion
Innovative Systems has refined the conversion process over the last 20 years. We strive to support you and your team and ensure your conversion is as seamless as possible as you migrate to our Enterprise System.
“We had many meetings and everything was broken down into pieces. They had a really good, structured way of doing it. Changing from multiple [providers] to a single software is not an easy task. I was amazed at how smooth that went.” – eLation Customer
Support
We pride ourselves on our US based support that takes the time to understand your issues. Our customer satisfaction rating is 99.4% and our great team is unmatched.
“The IT help has been fantastic. We really like that we can log them into our system and they can show us where we are making our mistakes and help us fix things. Support has always been really good about communicating. They will be back to us within minutes.” – eLation Customer
Ready to Learn More?
Download the eLation Brochure
