elation

Bill Pay IVR

24/7 customer access to important billing information and phone payment options

An Integration Option for the eLation Billing Solution

Customer Communication
Try our Live Demo
What our Customers are Saying

Customer Access on their Schedule

Key Features

  • Use IVR to Make Payments
  • Access Account and Payment Info
  • Obtain Account Balances
  • Hear Last Confirmed Payment
  • eLation Logs Activity and Payment in Real Time

 

 

IVR Demo Phone Number

605-299-1233

When prompted for an account enter one of the following:

  • 605-796-8151 – followed by the # symbol
  • 605-996-5200 – followed by the # symbol

If you want to test making a payment please make only a partial payment.

 

 

 

“After implementing IVR, we have had a noticeable reduction in customer service call volume due to customers being able to pay 24/7 by phone.”

John Dalton, NITCO – Indiana

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