elation
Bill Pay IVR
24/7 customer access to important billing information and phone payment options
An Integration Option for the eLation Billing Solution
Customer Communication
Try our Live Demo
What our Customers are Saying
![](https://www.innovsys.com/innovsys/wp-content/uploads/2021/10/MM_10-21_2Rev.jpg)
Customer Access on their Schedule
Key Features
- Use IVR to Make Payments
- Access Account and Payment Info
- Obtain Account Balances
- Hear Last Confirmed Payment
- eLation Logs Activity and Payment in Real Time
![](https://www.innovsys.com/innovsys/wp-content/uploads/2024/02/FB_6-22_3B.jpg)
IVR Demo Phone Number (ABC Telco)
605-299-1029
When prompted for an account enter one of the following:
- 605-883-5464
- 605-796-9321
- 605-248-6458
If you want to test making a payment please make only a partial payment.
![](https://www.innovsys.com/innovsys/wp-content/uploads/2024/02/BillPayNITCO.jpg)
“After implementing IVR, we have had a noticeable reduction in customer service call volume due to customers being able to pay 24/7 by phone.”
John Dalton, NITCO – Indiana