Research shows 51% of customers say they will become more loyal to telecom companies when they have good experiences. Our Marketing Minute will focus on some quick tips for those of you who are new to the telecommunications business, and for those who have been around for awhile. Here is a checklist to make sure that your customers have an excellent brand experience at each and every touchpoint.
- Make Customers Your Best Marketers
- Make Customers Loyal
- Connect Consumers with Big Local Events
- Socialize Your Digital Properties
- Base Your Decisions on Research
Broadband is most certainly the bellcow for revenue at your company and for a long time competition has been scarce, but with Low Orbit Starlink and fixed wireless it is essential now more than ever to put in extra effort to differentiate your brand.