Innovative Systems has raised the bar in features, performance and usability with the next generation OSS system. eLation is engineered from the ground up using the best and most advanced development tools available in the industry.
True Next Generation System
At Innovative Systems, we believe that to have a truly next generation system, it has to be built using the next generation of technology. Staying true to that philosophy, we constantly enhance our software behind the scenes to take advantage of new features and opportunities as soon as possible. eLation is a fully integrated telecom system, allowing companies to combine all major business functions into a single easy-to-use system.
Re-defining Standards for Usability and Functionality
When setting out to create the next generation telecom system, we had some very lofty goals. We outlined our vision to create a new software system that was not only state-of-the-art, but also sets new standards in ease of use and functionality. The system had to be completely integrated and meet today’s requirements for features and functionality while providing for future needs and capabilities. Most importantly, the conversion and training process had to be so easy that it seems virtually painless. The end result is a system that conforms to the way your company does business, not the other way around.
Complete Integration That Works
Integration is crucial to making things more intuitive for your staff. Customer Service Representatives (CSRs) and sales staff will find it easy to assist customers with inquiries about their account, billing questions, cross-selling, etc.
A few years ago, consultants and systems integrators hyped about the ‘best of breed’ systems. While you may have chosen the ‘best of the best’ in every area of your system, you would spend millions of dollars and several months, or even years, and still not be guaranteed a fully integrated system. Who has the time and money to invest in a solution like that?
When you install eLation, you do not have to be concerned about whether or not different applications will work together. Because they will work together. eLation is a completely integrated solution for your telecom business.