eLation

CSR Toolkit

Mobile solutions for troubleshooting, device management and service management to provide one-touch resolution.

One source of truth for customer information.

Eliminate dual entry for CSRs to better serve customers. Customer information is now in one place, simplifying customer calls and orders.

Ultimately, we can do more with the same amount of people. eLation allows you to grow without necessarily adding staff. If we were under a system where you would need someone to put in three orders, we would need to double our staff.

Chariton Valley Macon, Missouri

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