Automated Call Distribution

Record, queue, and efficiently distribute calls to employees in multiple departments.

Over 50 ACD Call Centers in Service Nationwide

Options that you would expect from a solution at twice the cost.

Integrated with the eLation Billing solution

“If we have a customer complaint we can quickly access the ACD recording and then determine what action to take based on the conversation between our employee and the customer.”

Sherry Coe Management Otelco – Alabama