In this episode of Broadband Breakdown, Brian Weis speaks with Pat Mcelroy, CEO of Northeast Nebraska Telephone Company, about their innovative shift from traditional flat-rate billing to usage-based metered billing. Pat shares the story behind this transformation, lessons learned, and how community engagement and strategic planning led to increased loyalty and growth—an inspiring case for rural telecom providers.
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Broadband Breakdown, the Innovative Systems podcast, dives into real-life challenges broadband leaders are facing and help them find solutions. Whether you’re working to improve NPS, modernize outdated systems, hire new talent, or stay competitive in your market, this is your space for innovative ideas and expert solutions.
