eLation Training
Join us for these upcoming eLation software system training sessions!
July 30, 2026, 10:00-11:00 AM
Dive into Marketing Leads, Order Notifications and Marketing Upsell to maximize your ability to reach your customers within eLation+.
August 13, 2026, 9:00-11:00 AM
Join us for this Mapping training that will cover the advanced splicing functionality inside of eLation Mapping.
August 18, 2026, 10:00-11:00 AM
This webinar will cover the basics of the Innovative Systems product, Live Messenger, and how it can be utilized for daily interactions with your subscribers and connected to various processes inside of eLation+ – including Non-pay, Subscriber Notifications, and Time Management.
September 10, 2026, 10:00 AM-12:00 PM
Let’s jump into a technician’s day-to-day world with Relay and the Technician Apps – where every tap, swipe, and update becomes a chance to learn something new and make the job smoother. These apps aren’t just digital tools; they’re a technician’s sidekick, turning everyday tasks into quick wins and helping the whole workflow feel more connected and efficient.
Make a trip to Mitchell, SD, for these upcoming eLation in-person training sessions!
September 15-17, 2026
8:15 am-5:00 pm (Day 1 and 2) 8:15 am-12:00 pm (Day 3)
$495/person
This class is intended for new users of the eLation Billing software. It will cover Account Explorer, Payments, Service Orders, and various other questions new employees may have. This is a 2.5 day training on-site in Mitchell, SD.
During the training, participants will learn how to set up and manage customer accounts, process service orders, post payments and adjustments, use reporting tools, troubleshoot common issues, and communicate effectively with customers. The sessions will include real examples, guided practice, and opportunities to collaborate with peers.
By the end of the training, employees will be able to navigate eLation Billing with ease, resolve customer issues more quickly, reduce escalations, and support stronger client relationships.
Hands-on practice, real-world scenarios, and plenty of “aha” moments. Employees will walk away ready to solve issues faster, support customers more confidently, and strengthen relationships across the board.
