Jonesboro, AR – Diamond State Networks (DSN) is the latest provider to improve their subscriber experience and add efficiencies to their operations, by converting to the eLation BSS/OSS platform from Innovative Systems. Diamond State Networks is formed by the partnership of 13 Arkansas, member-owned electric cooperatives and/or their fiber network subsidiaries. DSN is mission driven and 100% owned by electric cooperatives. The residents that are served by Arkansas’ electric cooperatives ultimately own and govern Diamond State Networks. The ownership by electric cooperatives ensures a focus on reliability and affordability.
Doug Maglothin, CEO, Diamond State Networks said, “Partnering with Innovative Systems has saved us valuable time and allowed us to focus on growing our business. As a startup, we had limited resources and needed a Billing solution that didn’t require extensive development and testing for Billing integrations. Thankfully, with eLation’s pre-integrated Financials, we were able to start invoicing our customers for middle-mile-services with all the required details in just a matter of weeks!”
Ali Jenab, Innovative Systems CEO, said of the partnership, “Connecting communities is core to our mission at Innovative Systems. Diamond State Networks plays an integral role in providing Broadband services to the state of Arkansas and we are proud to partner with them as we strive to enable connectivity and enrich lives across rural America. It is important that Broadband providers are armed with modern technology that allows them to turn up subscribers rapidly and invoice their customers with accuracy.”
About Diamond State Networks
The backbone of Diamond State Networks is formed by the partnership of 13 Arkansas, member-owned electric cooperatives and/or their fiber network subsidiaries. This network provides our fiber network users with the backing of hundreds of years combined experience in providing Arkansans with vital utility services. The strength of their experience, combined with the progressive model of Diamond State Networks statewide coverage goals provides a solid platform for success. For more information, visit www.diamondstatenetworks.com.
About Innovative Systems
Innovative Systems is a mission-critical enterprise software that enables independent service providers to seamlessly manage their business, deliver modern network services, and reduce operating costs. Our core products include eLation™, a market-leading Billing & Operations Support System (BSS/OSS), InnoStream™ Multi-Generation TV (MG-TV), a streaming video solution, and APMax™, a hardware and software Voice over IP (VoIP) platform. Based in Mitchell, South Dakota, Innovative Systems is proud to enable connectivity to enrich lives across the country, including delivering outstanding service to our Telecom, Cable, Municipality, Power, and Utility customers and their constituents. The Innovative Systems Print Division is a full-service printing company specializing in print services for the telecommunications and utilities industries. For more information, visit www.innovsys.com.