eLation Support

Monday through Friday 8:00am – 5:00pm CST/CDT

Contact Us

Known across the industry for placing the customer first, our team of experts will walk you through any challenge you may face.

Need some assistance

Review this video to learn more about the customer portal and how to open a ticket.

Valued Customers

To ensure our valued staff can enjoy holidays with their family, friends, and loved ones throughout the year, our offices will be closed on the following days.

For emergencies during these holidays, please contact the EMERGENCY SUPPORT LINE at 605-333-4609.

For all other inquiries, our team will be back to assist you on the next business day.

Thank you for your loyal support.

Innovative Systems Holidays

Martin Luther King Day – January 17th
President’s Day – February 21st
Memorial Day – May 30th
Independence Day – July 4th
Labor Day – September 5th
Veteran’s Day – November 11th
Thanksgiving – November 24th and 25th
Christmas – December 26th
New Year (observed) – January 2, 2023

Need to Request Remote Access?

If you have any questions, please contact eLation Technical Support at:

Provisioning & SDP


Mapping & Field


Usage & CABS


IT Support


For after-hours emergency support please call us at: 605-333-4609