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  • Billing & Subscriber Management Platform
    Billing & Subscriber Management Platform

    From construction management and planning to network turn-up and support, we help you keep your customers connected to the world.

    Discover the eLation™ Platform
    Billing and Customer Management

    CSR Toolkit
    Self-Service Customer Portal
    Customer Communication
    Reporting and Analytics

    Financials

    Financials General Ledger
    Accounts Receivable and Accounts Payable
    Payroll and HR
    Work Orders

    Provisioning

    Automated Provisioning
    Outage Management
    Facilities Management
    Technician App

    Mobile Apps
    Printing Services

    Printing
    Marketing
    Mailing
    Integrity

    Solutions
    • For Telecommunications
    • For Cable/MSO
    • For Municipalities
    • For Power and Utility
    eLation Customer Training

    Fully-Integrated Billing & Operations Software Platform

    Learn More
  • GIS Mapping
    GIS Mapping

    Centralize your operations with GIS-Based Mapping and Staking automation.

    Automation

    Our GIS Mapping tools help you automate your design and construction processes, design in minutes and save you time.

    Broadband Prospecting Solution

    Managing fiber buildout is easier when you can generate excitement and measure neighborhood buy-in.

    Reporting

    Maps are integrated throughout the eLation GIS map platform to provide you and your staff full visibility.

    eMap

    eMap provides freedom from paper and gives you the ability to update and view from anywhere.

    GIS Mapping. Centralized Data.

    Explore how GIS Mapping can enhance every aspect of your operations.

    Find Out More
  • Video
    Video

    Reliability with responsive support.

    Discover the InnoStream™ Platform
    Middleware
    • MG-TV Live Streaming
    • MG-TV IPTV
    • MG-TV Hosted Live Streaming
    • Cable TV Upgrade Options
    • Ad Insertion
    • Video on Demand
    • Enhanced Guide Data
    • IS-5045W6 Set Top Box
    Transcoding & Encoding
    Encryption & DRM
    Stability & Support
    • Support Tools
    • User Experience Monitor
    • InnoSafe
    Partners & Integrators
    Video Solutions Training

    Serving over 200 video customers

    Learn More
  • Voice
    Voice

    Our voice service solutions have helped millions of people to stay connected.

    Discover the APMax™ Platform
    Call Management
    • SIP Phone Configuration
    • Terminating Call Manager
    • Automated Call Distribution
    • Originating Call Manager
    Customer Convenience
    • Unified Messaging
    • Auto Attendant
    • Conference Calling
    • Single Number Service
    • Web Portal and Mobile Apps
    • Weather Plus
    • Notify Plus
    Emergency Services
    • MLTS 911
    • Firebar
    Security & Data Management
    • Calling Name Database
    • Central Reporting Server
    Stability & Support
    APMax Voice Training

    Rock Solid Voice Service Platform

    Learn More
  • Insights
    Insights

    Stay informed with news, interviews, and the latest industry trends.

    Explore the Latest Insights
    By Type
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    • Inside the Lines
    • Marketing Minute
    By Market
    • Telecommunications
    • Cable / MSO
    • Municipalities
    • Power & Utility
    news

    2025 Rural Subscriber Study

    Read Article
  • Support
    Support

    Access the Self-Service Portal to create a ticket, browse the training materials and release notes in the Knowledge Base, and much more.

    Monday through Friday 8:00am – 5:00pm CST/CDT

    605-990-7380

    Innovative Systems Support
    Support Portal

    Access the Self-Service Portal

    Print Portal

    Access the IS Print Portal

    Innovative Systems Support

    For eLation, APMax, Innostream and Print Customers.

  • Contact

Fully-Integrated Solutions for Broadband and Utility Companies

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Call 605.995.6120
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