{"id":24694,"date":"2026-07-07T08:30:56","date_gmt":"2026-07-07T13:30:56","guid":{"rendered":"https:\/\/www.innovsys.com\/innovsys\/?p=24694"},"modified":"2026-07-07T08:33:21","modified_gmt":"2026-07-07T13:33:21","slug":"transforming-rural-telecom-a-deep-dive-into-usage-based-billing-and-community-engagement","status":"publish","type":"post","link":"https:\/\/www.innovsys.com\/innovsys\/transforming-rural-telecom-a-deep-dive-into-usage-based-billing-and-community-engagement\/","title":{"rendered":"Transforming Rural Telecom: A Deep Dive into Usage-Based Billing and Community Engagement"},"content":{"rendered":"<section class=\"container block acf\/is-content-wrap theme- pt-md\">\n    <div class=\"row justify-content-center\">\n        <div class=\"col-xl-8 cms-styles\">\n            \n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this episode of Broadband Breakdown, Brian Weis speaks with Pat Mcelroy, CEO of Northeast Nebraska Telephone Company, about their innovative shift from traditional flat-rate billing to usage-based metered billing. Pat shares the story behind this transformation, lessons learned, and how community engagement and strategic planning led to increased loyalty and growth\u2014an inspiring case for rural telecom providers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/07\/Slide-16_9-Ep-14-1024x576.jpg\" alt=\"\" class=\"wp-image-24695\" srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/07\/Slide-16_9-Ep-14-1024x576.jpg 1024w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/07\/Slide-16_9-Ep-14-300x169.jpg 300w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/07\/Slide-16_9-Ep-14-768x432.jpg 768w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/07\/Slide-16_9-Ep-14-1536x864.jpg 1536w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/07\/Slide-16_9-Ep-14.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Subscribe and Listen<\/strong> <\/p>\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"container block acf\/is-content-wrap theme-\">\n    <div class=\"row justify-content-center\">\n        <div class=\"col-xl-8 cms-styles\">\n            \n<section class=\"container-gutter-md block acf\/is-team theme- pb-none\">\n            <div class=\"row row-grid-lg justify-content-center\">\n                        <div class=\"col-xl-3 col-md-4 col-sm-6 col-12\">\n                            <a href=\"https:\/\/open.spotify.com\/episode\/7ppLipqFrj87qrNijoo8Wm?si=kdGVJZOZT4SQfjNRsCxZLA\" class=\"card-team\" target=\"_blank\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"158\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/Spotify-logo-80-x-80.png\" class=\"img-fluid mb-5\" alt=\"\" \/>                <h3 class=\"paragraph-lead\">\n                                    <\/h3>\n                <span class=\"micro-title color-blue-light\">\n                                    <\/span>\n            <\/a>        <\/div>\n                        <div class=\"col-xl-3 col-md-4 col-sm-6 col-12\">\n                            <a href=\"https:\/\/youtu.be\/kmh2mMCpGys?si=iQipR5bFlRNyTgLC\" class=\"card-team\" target=\"_blank\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"176\" height=\"176\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/youtube-logo-80-x-80.png\" class=\"img-fluid mb-5\" alt=\"\" srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/youtube-logo-80-x-80.png 176w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/youtube-logo-80-x-80-150x150.png 150w\" sizes=\"auto, (max-width: 176px) 100vw, 176px\" \/>                <h3 class=\"paragraph-lead\">\n                                    <\/h3>\n                <span class=\"micro-title color-blue-light\">\n                                    <\/span>\n            <\/a>        <\/div>\n                        <div class=\"col-xl-3 col-md-4 col-sm-6 col-12\">\n                            <a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/transforming-rural-telecom-a-deep-dive-into-usage\/id1876656109?i=1000775788955\" class=\"card-team\" target=\"_blank\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"160\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/Apple-podcasts-logo-80x-80.png\" class=\"img-fluid mb-5\" alt=\"\" srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/Apple-podcasts-logo-80x-80.png 160w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/Apple-podcasts-logo-80x-80-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/>                <h3 class=\"paragraph-lead\">\n                                    <\/h3>\n                <span class=\"micro-title color-blue-light\">\n                                    <\/span>\n            <\/a>        <\/div>\n                        <div class=\"col-xl-3 col-md-4 col-sm-6 col-12\">\n                            <a href=\"https:\/\/www.iheart.com\/podcast\/269-broadband-breakdown-322484068\/episode\/transforming-rural-telecom-a-deep-dive-into-usage-based-billing-and-community-engagement-338336399\" class=\"card-team\" target=\"_blank\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"160\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/Iheartradio-logo-80-x-80.png\" class=\"img-fluid mb-5\" alt=\"\" srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/Iheartradio-logo-80-x-80.png 160w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2026\/06\/Iheartradio-logo-80-x-80-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/>                <h3 class=\"paragraph-lead\">\n                                    <\/h3>\n                <span class=\"micro-title color-blue-light\">\n                                    <\/span>\n            <\/a>        <\/div>\n            <\/div>\n    <\/section>\n\n\n<p class=\"wp-block-paragraph\">Broadband Breakdown, the Innovative Systems podcast, dives into real-life challenges broadband leaders are facing and help them find solutions. Whether you&#8217;re working to improve NPS, modernize outdated systems, hire new talent, or stay competitive in your market, this is your space for innovative ideas and expert solutions.<\/p>\n\n\n\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":24339,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[41],"is-type":[40],"market":[],"class_list":["post-24694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast","type-podcast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Transforming Rural Telecom: A Deep Dive into Usage-Based Billing and Community Engagement - Innovative Systems<\/title>\r\n<meta name=\"robots\" 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