{"id":22095,"date":"2025-05-12T13:10:00","date_gmt":"2025-05-12T18:10:00","guid":{"rendered":"https:\/\/www.innovsys.com\/innovsys\/?p=22095"},"modified":"2025-06-24T15:54:04","modified_gmt":"2025-06-24T20:54:04","slug":"burning-broadband-questions-with-fti","status":"publish","type":"post","link":"https:\/\/www.innovsys.com\/innovsys\/burning-broadband-questions-with-fti\/","title":{"rendered":"Burning Broadband Questions with FTI"},"content":{"rendered":"<section class=\"container block acf\/is-content-wrap theme- pt-lg pb-sm\">\n    <div class=\"row justify-content-center\">\n        <div class=\"col-xl-8 cms-styles\">\n            \n\n<p class=\"is-style-lead-paragraph\">We covered 7 Burning Broadband Questions with Bill Blackford, General Manager &amp; CEO of FTI WIFI &amp; Farmers Telephone Co.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What does your team do to modernize your customer experience?<\/strong><\/h2>\n\n\n\n<p>Internally, we are in the process of implementing an operating system to align our values and operations across every touchpoint. This journey has brought into focus our core values, which impact how we operate as a company and the customer experience.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We can&#8217;t always beat you on price or on speed, but we can beat you on the customer experience and our ability to adapt and respond quickly to their needs. <\/p>\n<\/blockquote>\n\n\n\n<p>As a local provider, we differentiate ourselves through rapid response times\u2014often same-day installs\u2014and 24\/7\/365 technical support, even for residential customers. Calls are answered locally, and if missed, always returned promptly. Our agility and customer-first mindset make us \u201clocal Wi-Fi first responders.\u201d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4818\" height=\"3212\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2025\/05\/FTI-1.jpg\" alt=\"\" class=\"wp-image-22450\" style=\"width:580px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Read the full interview below.<\/h2>\n\n\n\n<p>Hear from a Broadband leader about modernizing the customer experience, serving your community and more.<\/p>\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"container-full bg-blue-medium image-block overflow-visible block acf\/is-split-image-content theme-\">\n    <div class=\"row no-gutters align-items-center\">\n        <div class=\"col-lg order-lg-1\">\n            <div class=\"img-container\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"783\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2025\/06\/FTI-WiFi-Burning-Broadband-Questions.jpg\" class=\"img-responsive\" alt=\"\" \/>            <\/div>\n        <\/div>\n        <div class=\"col-lg-6 order-lg-2\">\n            <div class=\"content-body\">\n                                    <H2 class=\"heading-4 color-white mb-4 has-heading-pattern\">7 Burning Broadband Questions<\/H2>                                <div class=\"cms-styles mb-5 max-xxl-75 color-white\">\n                                    <\/div>\n                                    <div class=\"btn-row\"><a href=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2025\/06\/FTI-WiFi-Burning-Broadband-Questions.pdf\" class=\"btn btn-primary btn-white-blue\" target=\"\">Read the Interview<\/a><\/div>                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":22091,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"is-type":[],"market":[],"class_list":["post-22095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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