{"id":17731,"date":"2023-09-19T10:23:23","date_gmt":"2023-09-19T15:23:23","guid":{"rendered":"https:\/\/www.innovsys.com\/innovsys\/?p=17731"},"modified":"2023-10-12T08:56:26","modified_gmt":"2023-10-12T13:56:26","slug":"the-future-of-customer-excellence-self-service-sign-up-to-turn-up","status":"publish","type":"post","link":"https:\/\/www.innovsys.com\/innovsys\/the-future-of-customer-excellence-self-service-sign-up-to-turn-up\/","title":{"rendered":"The Future of Customer Excellence: Self-Service Sign-Up to Turn-Up"},"content":{"rendered":"<section class=\"container block acf\/is-content-wrap theme- pt-lg\">\n    <div class=\"row justify-content-center\">\n        <div class=\"col-xl-8 cms-styles\">\n            \n\n<h2 class=\"wp-block-heading\">How Jade Communications Delivers a State-of-the-Art Network to their Customers<\/h2>\n\n\n\n<p>The Wehe family has been on the ground floor of technology in Colorado\u2019s San Luis Valley, having brought modern telephony to the region roughly a century ago. Today, they are focused on creating amazing digital experiences for their subscribers, including fast internet (the fastest in the State of Colorado, to be precise), home security, and other managed services that make the lives of their subscriber base easier and better. Their progressive network is run on eLation, Innovative System\u2019s industry leading enterprise software for billing and operations. Jade\u2019s conversion from a homegrown billing database to a full service, multi-functional OSS\/SMP (Subscriber Management Platform)&nbsp;is a unique case study in delivering the subscriber experience of the future. 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