{"id":4437,"date":"2021-07-27T17:07:43","date_gmt":"2021-07-27T17:07:43","guid":{"rendered":"https:\/\/wwwnew.innovsys.com\/innovsys\/?page_id=4437"},"modified":"2021-07-27T17:23:56","modified_gmt":"2021-07-27T17:23:56","slug":"apmax-support-acd-custom-tray-icon","status":"publish","type":"page","link":"https:\/\/www.innovsys.com\/innovsys\/apmax-support\/apmax-support-acd-custom-tray-icon\/","title":{"rendered":"APMax Support &#8211; ACD Custom Tray Icon"},"content":{"rendered":"\n<p class=\"is-style-lead-paragraph\"><\/p>\n\n\n<section class=\"image-block has-gradient-blue-dark\">\n\n    \n    <div class=\"image-overlay align-h-center overlay-absolute align-v-middle animate slow\" data-animation=\"fadeIn\">\n        <div class=\"animate fast\" data-animation=\"fadeInUp\">\n                                                    <H2 class=\"heading-1 color-white mb-4\">APMax Support<\/H2>                                    <div class=\"paragraph-lead color-white max-xl-50 ml-xl-auto mr-xl-auto\">\n                <p>Marketing Materials<\/p>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"image-block overflow-visible\">\n\n        <picture class=\"bg-img\">\n        <!--[if IE 9]><video style=\"display: none;\"><![endif]-->\n        <source srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/04\/standard-hero.jpg\" media=\"(min-width: 768px)\" width=\"1830\" height=\"750\">\n        <!--[if IE 9]><\/video><![endif]-->\n        <img srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/04\/standard-hero.jpg\" alt=\"\" class=\"parallax-lite\" width=\"1830\" height=\"750\">\n    <\/picture>\n    \n    <!--Overlay-->\n    <div class=\"image-overlay align-h-left overlay-absolute overlay max-xxl-75\">\n        <div class=\"container-fluid animate fast\" data-animation=\"fadeInUp\">\n            <div class=\"card-body\">\n                                    <H2 class=\"heading-1 color-white mb-4 has-pattern-lined has-lines-thick\">APMax Support<\/H2>                                                <div class=\"paragraph-lead color-white max-xl-75\">\n                    <p>ACD Custom Tray Icon<\/p>\n                <\/div>\n                                                    <div class=\"mt-5\">\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"bg-white block acf\/is-split-heading theme- pt-lg\">\n    <div class=\"container-fluid\">\n        <div class=\"row no-gutters\">\n            <div class=\"col-lg-5\">\n                                    <H2 class=\"heading-4 color-black mb-3\"><\/H2>                            <\/div>\n            <div class=\"col-lg-6 offset-lg-1\">\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"bg-white block acf\/is-split-heading theme-\">\n    <div class=\"container-fluid\">\n        <div class=\"row no-gutters\">\n            <div class=\"col-lg-5\">\n                                    <H2 class=\"heading-4 color-black mb-3\"><\/H2>                            <\/div>\n            <div class=\"col-lg-6 offset-lg-1\">\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"container block acf\/is-content-wrap theme-\">\n    <div class=\"row justify-content-center\">\n        <div class=\"col-xl-8 cms-styles\">\n            \n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"container block acf\/is-content-wrap theme-\">\n    <div class=\"row justify-content-center\">\n        <div class=\"col-xl-8 cms-styles\">\n            \n\n<p class=\"is-style-lead-paragraph\">The transition of ACD from Silverlight to HTML5 has eliminated the app based Call Manager in favor of a browser based manager. This month&#8217;s Tech Tip will show you an easy way to give ACD Call Manager it&#8217;s own icon that separates it from your Google Chrome browser button.<\/p>\n\n\n\n<p class=\"is-style-lead-paragraph\">Paste your unique HTML5 Call Manager URL into a Google Chrome Browser bar and then click on your internet options. Select More tools and then choose Add to desktop.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"852\" height=\"492\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_1.jpg\" alt=\"\" class=\"wp-image-4441\" srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_1.jpg 852w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_1-300x173.jpg 300w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_1-768x443.jpg 768w\" sizes=\"auto, (max-width: 852px) 100vw, 852px\" \/><\/figure><\/div>\n\n\n\n<p class=\"is-style-lead-paragraph\">You can now choose to name this browser location creating it&#8217;s own special icon. After you select Add, close the ACD Call Manager and reopen it from your desktop.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"638\" height=\"418\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_2.jpg\" alt=\"\" class=\"wp-image-4442\" srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_2.jpg 638w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_2-300x197.jpg 300w\" sizes=\"auto, (max-width: 638px) 100vw, 638px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"287\" height=\"167\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_3.jpg\" alt=\"\" class=\"wp-image-4444\"\/><\/figure><\/div>\n\n\n\n<p class=\"is-style-lead-paragraph\">After you have reopened your ACD Call Manager, go to your Task bar and right click on the new icon and select Pin to taskbar. This will separate it from your Google Chrome browser button making it easier and quicker to open and manage.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p class=\"is-style-lead-paragraph\"><\/p>\n\n\n\n<p class=\"is-style-lead-paragraph\"><\/p>\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<p class=\"is-style-lead-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":1116,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-4437","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>APMax Support - ACD Custom Tray Icon - Innovative Systems<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.innovsys.com\/innovsys\/apmax-support\/apmax-support-acd-custom-tray-icon\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"APMax Support - ACD Custom Tray Icon - Innovative Systems\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.innovsys.com\/innovsys\/apmax-support\/apmax-support-acd-custom-tray-icon\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Innovative Systems\" \/>\r\n<meta property=\"article:modified_time\" content=\"2021-07-27T17:23:56+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/ACD-Tray_1.jpg\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/\",\"url\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/\",\"name\":\"APMax Support - ACD Custom Tray Icon - Innovative Systems\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/ACD-Tray_1.jpg\",\"datePublished\":\"2021-07-27T17:07:43+00:00\",\"dateModified\":\"2021-07-27T17:23:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/ACD-Tray_1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/ACD-Tray_1.jpg\",\"width\":852,\"height\":492},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/apmax-support-acd-custom-tray-icon\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"APMAX SUPPORT\",\"item\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/apmax-support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"APMax Support &#8211; 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