{"id":4109,"date":"2021-07-23T19:47:26","date_gmt":"2021-07-23T19:47:26","guid":{"rendered":"https:\/\/wwwnew.innovsys.com\/innovsys\/?page_id=4109"},"modified":"2023-11-13T17:01:48","modified_gmt":"2023-11-13T22:01:48","slug":"elation-selfservice-customerportal","status":"publish","type":"page","link":"https:\/\/www.innovsys.com\/innovsys\/elation\/billing\/elation-selfservice-customerportal\/","title":{"rendered":"eLation Self-Service Customer Portal"},"content":{"rendered":"<!-- <section class=\"image-block block-offset-img\"> -->\n<section class=\"image-block pb-sm\">\n    <picture class=\"bg-img\">\n        <!--[if IE 9]><video style=\"display: none;\"><![endif]-->\n        <source srcset=\"https:\/\/www.innovsys.com\/innovsys\/assets\/images\/leader\/leader-2.jpg\" media=\"(min-width: 768px)\" width=\"1830px\" height=\"600px\">\n        <!--[if IE 9]><\/video><![endif]-->\n        <img srcset=\"https:\/\/www.innovsys.com\/innovsys\/assets\/images\/leader\/leader-2-xs.jpg\" alt=\"\" width=\"768px\" height=\"1000px\">\n    <\/picture>\n\n            <div class=\"image-overlay align-v-middle overlay-absolute max-lg-75\">\n            <div class=\"container-fluid animate fast\" data-animation=\"fadeInUp\">\n                <div class=\"card-body\">\n                    <span class=\"micro-title color-white text-divider text-divider-bottom text-divider-blue-light\">\n                        eLation                    <\/span>\n                                            <H3 class=\"heading-1 color-white mb-4\">Self-Service Customer Portal<\/H3>                                                            <div class=\"paragraph-lead color-white max-xl-75\">\n                        <p>Provide your customers with a personalized and responsive experience<\/p>\n                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n                <!-- <img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/Customer-SC_7-21.jpg\" class=\"offset-img\" alt=\"\" srcset=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/Customer-SC_7-21.jpg 750w, https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/Customer-SC_7-21-300x200.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/> -->\n            \n<\/section>\n\n<section class=\"container block acf\/is-content-wrap theme- pb-md pt-sm\">\n    <div class=\"row justify-content-center\">\n        <div class=\"col-xl-8 cms-styles\">\n            \n\n<h2 class=\"wp-block-heading has-text-align-center has-black-color has-text-color\">Empower customers to manage or upgrade services. Anytime. <\/h2>\n\n\n\n<p class=\"has-text-align-center is-style-lead-paragraph\">Improve customer experience with integration to APMax Bill Payment and IVR service. With Innovative Systems&#8217; self-service portal,<strong> <\/strong>customers can submit trouble tickets and electronically sign documents from their mobile devices. <\/p>\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<div class=\"info-grid block acf\/is-split-info theme- pt-none pb-none\">\n        <article class=\"grid-column\">\n                <div class=\"column-link bg-blue-medium pad-lg\">\n                    <div class=\"item-body\">\n                <h2 class=\"heading-4 color-white mb-4\">\n                    Give your customers control and flexibility                <\/h2>\n                <div class=\"color-white text-20-regular\">\n                    <p><\/p>\n                <\/div>\n            <\/div>\n        <\/div>    <\/article>\n        <article class=\"grid-column\">\n                <div class=\"column-link bg-blue-medium pad-lg\">\n                    <div class=\"item-body\">\n                <h2 class=\"heading-4 color-white mb-4\">\n                                    <\/h2>\n                <div class=\"color-white text-20-regular\">\n                    <p>Customers can submit any service trouble issues with their mobile devices<br \/>\r\n<br \/>\r\nDefault account information is automatically loaded into the trouble ticket form<br \/>\r\n<br \/>\r\nAPI for third-party help desk support<br \/>\r\n<br \/>\r\nCustomizable ticket routing<br \/>\r\n<br \/>\r\neLation portal&#8217;s e-Sign allows customers to sign important documents electronically<br \/>\r\n<br \/>\r\nSigned documents are automatically attached to the customer&#8217;s account<br \/>\r\n<\/p>\n                <\/div>\n            <\/div>\n        <\/div>    <\/article>\n    <\/div>\n\n\n<section class=\"bg-white block acf\/is-split-form theme- pt-sm pb-sm\">\n    <div class=\"container-fluid\">\n        <div class=\"row row-grid\">\n            <div class=\"col-lg-5\">\n                                    <H2 class=\"heading-1 color-black\">Ready to Learn More?<\/H2>                                                <div class=\"paragraph-lead\">\n                    <p>Learn about the benefits of using a modern Billing &#038; Subscriber Management Platform to provide the Digital Subscriber Experience.<\/p>\n                <\/div>\n                            <\/div>\n                        <div class=\"col-lg-6 col-xxl-5 offset-lg-1\">\n                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"bg-blue-gradient-light block acf\/is-related-features theme-\">\n    <div class=\"container-gutters-30\">\n        <header class=\"block-header justify-content-center\">\n            <h2 class=\"heading-1 color-black\">\n                Explore Related Features            <\/h2>\n        <\/header>\n                <div class=\"slider-container slider-controls-dark slider-dots-absolute\">\n            <div class=\"slider slider-features-4 slider-gutters-30\">\n                                                <section class=\"slider-item\">\n                    <a href=\"https:\/\/www.innovsys.com\/innovsys\/elation\/\" class=\"card-bg-image overlay-gradient-blue\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"350\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/09\/SIPPhone-9-21_b-420x350.jpg\" class=\"img-responsive\" alt=\"\" \/>                        <div class=\"card-overlay overlay-feature-sm\">\n                            <h2 class=\"heading-2 color-white is-link\">\n                                eLation                            <\/h2>\n                        <\/div>\n                    <\/a>\n                <\/section>\n                                                <section class=\"slider-item\">\n                    <a href=\"https:\/\/www.innovsys.com\/innovsys\/bill-pay-ivr\/\" class=\"card-bg-image overlay-gradient-blue\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"350\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/Bill-PayIVR_July-21_1-420x350.jpg\" class=\"img-responsive\" alt=\"\" \/>                        <div class=\"card-overlay overlay-feature-sm\">\n                            <h2 class=\"heading-2 color-white is-link\">\n                                Bill Pay IVR                            <\/h2>\n                        <\/div>\n                    <\/a>\n                <\/section>\n                                                <section class=\"slider-item\">\n                    <a href=\"https:\/\/www.innovsys.com\/innovsys\/elation\/elation-mobile-apps\/\" class=\"card-bg-image overlay-gradient-blue\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"350\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/08\/Mobile-phone-with-Reach-small-420x350.png\" class=\"img-responsive\" alt=\"\" \/>                        <div class=\"card-overlay overlay-feature-sm\">\n                            <h2 class=\"heading-2 color-white is-link\">\n                                eLation Mobile apps                            <\/h2>\n                        <\/div>\n                    <\/a>\n                <\/section>\n                                                <section class=\"slider-item\">\n                    <a href=\"https:\/\/www.innovsys.com\/innovsys\/elation\/billing\/elation-crm-and-lead-management\/\" class=\"card-bg-image overlay-gradient-blue\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"350\" src=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/07\/CRM-and-LM_7-21-420x350.jpg\" class=\"img-responsive\" alt=\"\" \/>                        <div class=\"card-overlay overlay-feature-sm\">\n                            <h2 class=\"heading-2 color-white is-link\">\n                                eLation Customer Communication and Marketing                            <\/h2>\n                        <\/div>\n                    <\/a>\n                <\/section>\n                            <\/div>\n        <\/div>\n            <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":4119,"parent":10606,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-4109","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Innovative Systems eLation Self-Service Customer Portal<\/title>\r\n<meta name=\"description\" content=\"Gain full control of your broadband and utility accounts with Innovative Systems&#039; 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