{"id":1326,"date":"2021-06-22T16:22:17","date_gmt":"2021-06-22T16:22:17","guid":{"rendered":"https:\/\/innovsys.electricpulp.net\/innovsys\/?page_id=1326"},"modified":"2025-10-31T10:43:35","modified_gmt":"2025-10-31T15:43:35","slug":"user-experience-monitor","status":"publish","type":"page","link":"https:\/\/www.innovsys.com\/innovsys\/innostream\/user-experience-monitor\/","title":{"rendered":"User Experience Monitor"},"content":{"rendered":"\n
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\n \n Innostream <\/span>\n

User Experience Monitor <\/H1>
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How would you like to know if a subscriber is having a problem with their video service before they even know? <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n

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Service providers have a powerful tool at their finger tips.<\/h2>\n\n\n\n

With reporting capabilities of the User Experience Monitor (UEM), the quality of customer service you are offering can increase because you will know of problems before the customer.<\/p>\n\n\n\n <\/div>\n <\/div>\n<\/section>\n\n

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\n UEM allows service providers to: <\/h2>\n
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– View Data from the STBs in their network pertaining to different events of feature utilization
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\r\n– Create valuable reports that can help get the most out of their video service<\/p>\n <\/div>\n <\/div>\n <\/a> <\/article>\n

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\n Potential data and use-case scenarios: <\/h2>\n
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– View the number of times the Weather App or What’s Hot App was invoked on the STBs in a specific area
\r\n– View problems that customers are having but not reporting
\r\n– Correlate network issues to trouble reports
\r\n– Schedule reports to be emailed to your inbox<\/p>\n <\/div>\n <\/div>\n <\/div> <\/article>\n <\/div>\n\n\n\n\n

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And with Central Reporting Server and Microsoft Power BI, you can change your UEM data into rich visuals.<\/H2>
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Find Out More<\/H2>
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<\/p>\n <\/div>\n

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Download<\/a><\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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\n Explore Related Features <\/h2>\n <\/header>\n
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\n MG-TV Advanced Training <\/h2>\n <\/div>\n <\/a>\n <\/section>\n
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\n InnoStream <\/h2>\n <\/div>\n <\/a>\n <\/section>\n
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\n Video on Demand <\/h2>\n <\/div>\n <\/a>\n <\/section>\n
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\n MG-TV Live Streaming <\/h2>\n <\/div>\n <\/a>\n <\/section>\n <\/div>\n <\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":5766,"parent":567,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-1326","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\r\nUser Experience Monitor - Innovative Systems<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.innovsys.com\/innovsys\/innostream\/user-experience-monitor\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"User Experience Monitor - Innovative Systems\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.innovsys.com\/innovsys\/innostream\/user-experience-monitor\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Innovative Systems\" \/>\r\n<meta property=\"article:modified_time\" content=\"2025-10-31T15:43:35+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.innovsys.com\/innovsys\/wp-content\/uploads\/2021\/08\/campaign-creators-pypeCEaJeZY-unsplash-with-image-scaled.jpg\" \/>\r\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\r\n\t<meta property=\"og:image:height\" content=\"1853\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/innostream\\\/user-experience-monitor\\\/\",\"url\":\"https:\\\/\\\/www.innovsys.com\\\/innovsys\\\/innostream\\\/user-experience-monitor\\\/\",\"name\":\"User Experience Monitor - 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