2020 Voice and Video User Meeting

2020 Virtual Voice and Video User Meeting
August 2020

With the health and safety of our employees, customers, and community in mind, Innovative Systems decided to make our annual 2020 Voice and Video User Meeting a virtual Web Meeting Series.  This free annual event will keep you informed on the most recent releases, updates to the product, and ways to promote your services.

Below is the agenda for the Voice and Video Virtual User Meeting.  Click on the registration link below each session you would like to attend.  If you are not able to attend, these webinars will be recorded and available for viewing on demand after this event.

VIDEO User Meeting – August 17-20, 2020

Monday, August 17, 2020
2:00-3:00 pm CST Video Solution Update – Presented by Scott Sobolewski, Innovative Systems
A brief update on the video market followed by a summary of Innovative Systems recent and future products including MG-TV, InnoStream, STBs and more.
Click here to register.
Tuesday, August 18, 2020
10:30-11:30  am CST Wireless STB Best Practices – Presented by Josh Gillen, Innovative Systems
Join us as we review the latest Wi-Fi STB solution and support tools to help reduce installation cost.
Click here to register.
2:00-3:00 pm CST Troubleshooting Video – Presented by Monte Bordewyk, Innovative Systems
In this session, you will receive tech tips for troubleshooting video issues, and we will look at the tools available to assist in troubleshooting.
Click here to register.
Wednesday, August 19, 2020
10:30-11:30  am CST Bring Your Own Device: MG-TV Live Streaming – Presented by Jerry Weber, Innovative Systems
What does Bring Your Own Device (BYOD) mean in our MG-TV solution? This webinar will explore ABR HLS devices, the video source(s), content rights, staff impacts and how to support making a BYOD offering just right for your company.
Click here to register.
MG-TV App Series – Join us for a 3-part series on each of the MG-TV app platforms.  In each of these sessions, we will show you the configuration and set-up of each unique platform as well as review the devices, remotes, and tips and tricks built into the app.
1:30-2:00 pm CST MG-TV App – Amazon Fire – Presented by Josh Gillen, Innovative Systems
Click here to register.
2:30-3:00 pm CST MG-TV App – Roku – Presented by Josh Gillen, Innovative Systems
Click here to register.
3:30-4:00 pm CST MG-TV App – Apple – Presented by Josh Gillen, Innovative Systems
Click here to register.
Thursday, August 20, 2020
10:30-11:30 am CST IS Ticket Portal and Video Q&A – Moderated by Scott Sobolewski and the Voice and Video Support Team, Innovative Systems
The input of our customers is very important to us!  We invite you to attend this session with your questions for our Support Team.
Click here to register.

VOICE User Meeting  – August 24-26, 2020

Monday, August 24, 2020
2:00-3:00 pm CST APMAX Development and Deployment Update – Presented by Greg Goldammer, Innovative Systems
Hear about the development that is in progress and what is planned for the future of the APMAX.  Also, information about all the training we have available will be given.
Click here to register.
Tuesday, August 25, 2020
10:30-11:00 am CST TCM Update – Presented by Greg Goldammer, Innovative Systems
Discover how Innovative Systems has enhanced the APMAX TCM service.  During this session, we will discuss the TCM abilities to protect and report on your efforts to keep unwanted calls away from your customers.  This session will detail how to get subscriber reports and Trunk Group Challenge reports. Attendees will see actual reports that prove the effectiveness of this call screening service.
Click here to register.
2:00-2:30 pm CST MLTS 911 Notify Service Update – Presented by Greg Goldammer, Innovative Systems and Lee King, Ribbon Communications
This new APMAX service was created to cover the service provider’s requirements with the passage of federal legislation (Kari’s Law and RAY BAUM’s Act) and the rapid FCC approval for setting up uniform federal standards on internal notification of on-site teams to aid emergency response personnel.
Click here to register.
Wednesday, August 26, 2020
10:30-11:00 am CST APMAX Voice Conferencing – Presented by John Cersosimo, Innovative Systems
APMAX Conferencing service has really been essential in 2020.  This session will review all the features of the On-Demand Conference Service and emphasize the advanced features that service providers have been utilizing with their clients.  This session will include billing, recording, and web portal management.
Click here to register.
2:00-3:00 pm CST IS Ticket Portal and Voice Q&A – Moderated by Scott Sobolewski and the APMAX Support Team, Innovative Systems
The input of our customers is very important to us!  We invite you to attend this session with your questions for our APMAX Support Team.
Click here to register.
All sessions are tentative and subject to change based on speaker availability or product updates.