For service providers who are using the Trunk Group Challenge feature of our TCM service, gathering reports on out-of-area spoofers has just gotten a whole lot easier!
Customers who have version 5.2 of the APMAX TCM service installed on their systems will now be able to pull Trunk Group reports right from the APMAX Report Viewer, showing how many bad guys are trying to penetrate your telephone network. In the screen captures below you can see how the report will show you counts on spoofers who are Abandoned (Dropped), Allowed, Blocked, or Challenged, as well as some other important TCM service data.
TG Challenge Only Intercepts Spoofers
Some have gotten the impression that this feature alone will put an end to customer harassment, but any non-spoofed calls coming into your network will still reach your customers phones. For total protection, the TCM service trigger needs to be deployed on a customer’s account so that all out-of-area calls can be challenged, which is the most effective way to eliminate the scammers. The results are quite impressive as you can see in this case study.
Please contact your APMAX Sales Director for a demo and more information.