eLation eLevate Customer Conference

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2023 eLevate Customer Conference

October 2-4, 2023

Ramkota Convention Center, Sioux Falls, SD

Hotel Room Registration

*All Sessions are Free of Charge

Calling all eLation Users!

Innovative Systems invites you to attend the 2023 1st Inaugural eLation eLevate Customer Conference in Sioux Falls, SD. Join us for two days of informational content for Billing, Financials, Mapping and Provisioning. Hear eLation product updates, enhancements and learn from our panel of customers as they share their insight. Don’t miss this opportunity to expand your knowledge of the eLation software and to see what the future holds for eLation.

Tentative Schedule at a Glance

Monday, October 2, 2023
Tuesday, October 3, 2023
Wednesday, October 4, 2023

3:00 – 5:00 pm Check-in at the Best Western Plus Ramkota Convention Center, Sioux Falls, SD

5:00 – 7:00 pm Welcome Reception at Great Shots, Sioux Falls, SD

Join us to kick off the eLevate Customer Conference for golf, food, and drinks.

7:30 – 8:30 am  Check-in

8:30 – 8:45 am Welcome Message- CEO Ali Jenab

8:45 – 9:15 am Roadmap and Industry Review

9:15 – 10:15 am eLation Client Panel

10:30 – 11:45 am Billing, Financials, and Mapping Breakout Sessions

12:00 – 1:00 pm Lunch

1:00 – 4:30 pm Billing, Financials and Mapping Breakout Sessions

5:30 – 8:00 pm Social Hour & Dinner

*All sessions and meals at the Ramkota Convention Center, Sioux Falls, SD.

8:30 am-12:00 pm – Billing, SDP, and Financials Breakout Sessions

12:00 – 1:00 pm Lunch

1:00 – 3:00 pm Billing, Financials, and Mapping Breakout Sessions

3:15 – 4:00 pm Customer Panel

4:00 – 4:30 pm Closing Remarks – CEO Ali Jenab

*All sessions and meals at the Ramkota Convention Center, Sioux Falls, SD.


2023 Broadband Award Categories

Community Champions:

  • Is your company a hero in your community? We want to hear stories about how your organization has positively impacted your surrounding community. Let us know how your company is helping close the digital divide. How are you impacting digital equity and inclusion?

Fiber Milestones:

  • We want to celebrate your fiber achievements! Is your company celebrating fiberversaries? We want to hear about new fiber installs, years offering fiber broadband or reaching 100% fiber.

Auto Provisioning Wins:

  • Do you have a high percentage of orders that are auto provisioned? We are looking for big automation wins and want to hear about how your organization has enhanced their business with auto provisioning.

Customer Adoption Wins:

  • Do you have a high percentage of customers that have adopted autopay or electronic statements? How are your customers becoming more self-sufficient?

Customer Success Wins:

  • Do you have improvements with CSAT or NPS scores that you feel are significant? Are recent customer reviews noteworthy? How are your employees delighting customers?

Marketing Wins:

  • How are you separating yourself from the competition? How are you leveraging social media to improve your brand? How are you handling new product or service launches?

Custom Awards:

  • Have you had employee recruitment wins during this time of mass retirements? How is your organization celebrating employees and providing positive employee experiences? Are you offering new services to customers?

Please submit nominations to Lindsayr@innovsys.com by July 31st with details and any photos. Winners will be announced at eLation eLevate October 4th, 2023

I definitely learned a lot and felt that I was able to learn about new features I was not even aware of in the eLation system. I was able to learn and share ideas with not only employees of Innovative, but also with other providers as well.

One of my favorite sessions was the customer panel. It was great to hear from other companies using this system.

It was wonderful meeting companies like ours and putting some faces to the support groups that help us!

This meeting was full of tons of new information, starting with Elation+ and more. Wonderful meeting!


Watch Highlights from 2022

If you have some extra time in Sioux Falls, plan to take in some of the sights of the city!

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