Introducing a New Customer Ticket Portal

Innovative Systems is excited to announce a new Support Ticket Portal. This support tool will help you communicate with the Voice and Video  Support team more easily and will allow you, and us, a more efficient way to get support issues resolved in the fastest manner possible.

This new program will allow you to:

  • – Submit a new ticket for Support, RMA, and Guide data updates
  • – Search your tickets
  • – Manage open tickets you have submitted

To access the Support Ticket Portal, go to: and Login using your company User ID / PW

Select the orange Submit Support Ticket link to open a New Support Case or to manage your existing tickets.

Don’t Have Your User ID or Password?

From the APMAX Support Account Access page follow the Click Here link to request your User ID and Password.