Innovative Systems

APMAX™ Terminating Call Manager

TCM gives subscribers many screening options:

  • Block unwanted calls
  • Pre-select numbers to block
  • Route to Voice Mail
  • Select 'Do Not Disturb' times
  • Private Caller Acceptance Option

Your subscribers can use Terminating Call Manager as an automated screener for those unwanted solicitation calls and also to restrict incoming calls when they don't want to be disturbed.

How?

Terminating Call Manager allows local wireline and wireless calls to complete without intercepting them. When telemarketers do call, they hear the announcement "The number you have reached does not accept calls from Telemarketers. If you are a telemarketer, please add this number to your do not call list and hang up now. Otherwise, please press '1' or stay on the line." Regular long distance callers will hear the announcement the first time they call and then the service 'learns' that they are an accepted caller.

Customer Controlled Call Blocking
If the subscriber decides they don't want a particular number to phone them again, they can dial a feature code after completing the call and the number will be automatically added to their blocked number list and further calls from that number will not be allowed.

Do Not Disturb
Give your customers the quiet time they desire with the control to decide who has the ability to interrupt their 'quiet time'. Terminating Call Manager's Do Not Disturb feature allows customers to define a time period when incoming calls are restricted. Specific callers will be allowed to complete calls during the quiet time if they know the override code or PIN.

Online Subscriber Management
The web portal gives subscribers 24/7 access to their Terminating Call Manager to:

  • Manage blocked callers
  • Activate service
  • Deactivate service
  • Manage Do Not Disturb feature