Service Integration Played Key Role in MN Telco’s Choice of New IPTV Middleware Vendor
April 30, 2012
Erskine, MN – Garden Valley Telephone Cooperative in Northern Minnesota has chosen to replace their current IPTV middleware provider with the APMAX™ Middleware solution provided by Innovative Systems. One important reason for the decision is Innovative Systems’ ability to provide voice, video, and OSS services.
According to GVTC’s Chief Financial Officer, Mark Klinkhammer, a totally integrated solution from the enhanced service hardware (all the way to the billing system) has many advantages in cost savings and efficient business practices. Klinkhammer adds, “From my position in finance, this move will allow us to do a much better job auditing our video customers in terms of what they are being billed for versus what they actually have in their homes.” Klinkhammer says from an accounting perspective integration with the Innovative products will be a labor advantage for them by eliminating the need to have two different departments doing virtually the same thing.
As an end user, this long time GVTC employee appreciates the benefits of the remote control that allows him to better manage his surround sound television. Klinkhammer states, “I can turn everything on and off with this remote and also control the volume for my surround sound system instead of on the TV, which I couldn’t do before.”
About Garden Valley Telephone Coop
Located in Northern Minnesota, GVTC serves over 13,000 subscriber lines over an area that covers about 3,200 square miles. GVTC has been in business since 1906 and today provides its customers with voice, video and internet services. Visit their website:
Innovative Systems offers the APMAX IMS Application Server, the only platform in the industry that delivers enhanced voice services and IPTV video solutions, eLation, a fully integrated OSS solution which includes billing, financials and staking and mapping applications. With over 1200 systems in service throughout North America, Innovative Systems is one of the leading suppliers of telecommunications hardware and software for the Independent Telco Market. For more information, please contact the Innovative Systems Corporate Office at 605-995-6120 or visit: www.innovsys.com